Privacy Policy
Last updated: 30 August 2026
Nobowa is operated by Nobowa A & K Limited, a company registered in Ghana (“Nobowa”, “we”, “us” or “our”).
This Privacy Policy explains how we collect, use, store, share and protect personal information when you use Nobowa websites, applications, digital tools and services, including nobowa.com, the Nobowa Platform, Nobowa Estimator and other Nobowa-branded applications and services.
By using our services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on which Nobowa services you use.
Account and contact information
We may collect:
- Name
- Mobile or WhatsApp number
- Email address
- Location or address where voluntarily provided
- Profile information
- Account identifiers
- Organisation or cooperative affiliation
Farm and business information
Where you use Nobowa’s agricultural planning or farm-management services, we may collect information you enter about:
- Farms and production locations
- Commodities and enterprises
- Farm size and production systems
- Production cycles and activities
- Estimates and scenarios
- Budgets, costs, income and sales
- Farm records
- Inventory
- Production performance
- Cooperative membership and information shared through cooperative workspaces
This information is used to provide the features you request and improve Nobowa’s agricultural tools.
Authentication and security information
Nobowa may use your mobile or WhatsApp number to verify your account.
When WhatsApp verification is used, Nobowa generates a one-time verification code and uses the WhatsApp Business Platform operated by Meta to deliver it.
For account security:
- Nobowa does not store passwords in readable form.
- Password credentials are protected using cryptographic hashing and security safeguards.
- One-time verification codes are short-lived and are not stored by Nobowa in plain text.
- Security records may be maintained to prevent fraud, abuse and unauthorised access.
Technical and usage information
When you use our services, we may automatically receive information such as:
- Internet Protocol (IP) address
- Browser and device information
- Operating system
- Pages or features used
- Dates and times of access
- Error and diagnostic information
- Security and anti-abuse signals
We may use Firebase App Check and reCAPTCHA Enterprise to help determine whether requests to Nobowa services originate from legitimate applications and users. This protection operates in the background and may involve Google processing technical and security signals.
Firebase describes App Check as a mechanism for protecting backend resources from unauthorised clients, with reCAPTCHA Enterprise providing invisible score-based attestation for web applications.
Cookies and similar technologies
Our websites may use cookies and similar technologies for:
- Essential website functionality
- Security
- Remembering preferences
- Analytics
- Measuring website performance
- Advertising on parts of the Nobowa website where advertising is enabled
You can control non-essential cookies through available cookie controls and your browser settings.
2. How We Use Information
We may use personal information to:
- Create and manage Nobowa accounts
- Verify users and secure accounts
- Provide farm planning, estimation and management tools
- Save estimates, scenarios and farm records
- Personalise the services available to you
- Support cooperative and organisational functionality
- Provide customer support
- Send service-related communications
- Prevent fraud, spam, abuse and unauthorised access
- Diagnose technical problems
- Improve Nobowa products and services
- Analyse usage and performance
- Meet legal and regulatory obligations
We will not use personal information for purposes that are incompatible with the reason it was collected unless permitted by law or we obtain appropriate consent.
3. WhatsApp Communications
Where you request account verification, password recovery or another WhatsApp-enabled service, Nobowa may provide your mobile number and the information necessary to deliver the relevant message to Meta’s WhatsApp Business Platform.
WhatsApp and Meta process information according to their own applicable privacy terms.
Nobowa will not ask you to send your password or disclose a one-time verification code to Nobowa staff.
4. Service Providers
We use trusted third-party providers to operate parts of our services. These may include:
- Google Firebase and Google Cloud for authentication, databases, hosting, server infrastructure, security and application services
- Google reCAPTCHA Enterprise for fraud and abuse protection
- Meta / WhatsApp Business Platform for WhatsApp communications and account verification
- Analytics and performance-monitoring services
- Website hosting and content-delivery providers
- Payment processors where paid Nobowa services are offered
- Customer-support and communications providers where applicable
These providers may process information only as necessary to provide their services to Nobowa and in accordance with their applicable terms and legal obligations.
5. Cooperative and Shared Workspaces
Certain Nobowa features allow farmers to join cooperatives, organisations or shared workspaces.
Where you deliberately join or share information with such an organisation, authorised representatives of that organisation may be able to access information you have agreed to share.
Nobowa will use access controls intended to restrict organisational users to information they are authorised to access.
6. Payments
Where Nobowa offers paid services, payments may be processed by third-party payment providers.
Nobowa may receive transaction information such as payment status, amount, reference number and date.
Unless specifically stated otherwise, Nobowa does not directly store complete payment-card details.
7. Advertising and Analytics
Parts of nobowa.com, particularly informational or publishing services, may use advertising or analytics services such as Google services.
Advertising technologies used on the content website are not necessarily used within authenticated Nobowa farm-management or account services.
Where required, consent controls will be provided for non-essential cookies and similar technologies.
8. How We Share Information
We may share information:
- With service providers necessary to operate Nobowa
- With a cooperative or organisation where you have authorised such sharing
- Where required by law, regulation, court order or lawful government request
- To investigate or prevent fraud, security incidents or misuse
- In connection with a corporate restructuring, merger, acquisition or transfer of business, subject to applicable safeguards
Nobowa does not sell personal information to advertisers.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing the service, maintaining security, resolving disputes and complying with legal obligations.
Temporary authentication challenges are designed to expire quickly. For example, one-time authentication codes may expire after approximately 10 minutes.
Some security, audit, transaction or legal records may need to be retained for longer periods.
When an account is deleted, information will be deleted, anonymised or retained only where there is a legitimate or legal reason to retain it.
10. Your Rights
Subject to applicable law, you may request to:
- Know whether Nobowa processes personal information about you
- Access personal information we hold about you
- Correct inaccurate or incomplete information
- Object to certain processing
- Request deletion or erasure where applicable
- Withdraw consent where processing depends on consent
- Raise a concern about how your information is handled
These rights reflect, among other requirements, the protections available to data subjects under Ghana’s Data Protection Act, 2012 (Act 843).
Instructions for requesting account and data deletion are available at:
https://nobowa.com/data-deletion/
11. Security
We use reasonable technical and organisational safeguards designed to protect information from unauthorised access, disclosure, alteration or destruction.
These measures may include authentication controls, encrypted communications, cryptographic password protection, restricted backend access, application attestation, rate limiting, logging and other security controls.
However, no internet-based system can guarantee absolute security.
12. International Processing
Some service providers used by Nobowa may process or store information outside Ghana.
Where personal information is transferred internationally, we take reasonable steps to use reputable providers and appropriate safeguards consistent with applicable law.
13. Children’s Privacy
Nobowa’s account-based farming and business services are intended for adults.
We do not knowingly create accounts for or intentionally collect personal information from children under 18 without an appropriate lawful basis or parental/guardian involvement.
If you believe a child has provided personal information improperly, please contact us.
14. Links to Other Websites
Nobowa may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.
15. Changes to this Privacy Policy
We may update this Privacy Policy as Nobowa services evolve or legal requirements change.
When we make material changes, we will update the date at the top of this page and may provide additional notice where appropriate.
16. Contact Us
Questions, privacy requests and data-protection concerns may be directed to:
Nobowa A & K Limited
Ghana
Email: nobowaltd@gmail.com
Website: https://nobowa.com
2. New Data Deletion Page
Create:
https://nobowa.com/data-deletion/
Use this:
Account and Data Deletion
Last updated: 30 August 2026
Nobowa respects your right to control your personal information.
Nobowa is operated by Nobowa A & K Limited.
You may request deletion of your Nobowa account and associated personal information by contacting us.
How to Request Deletion
Send an email to:
Use the subject:
Nobowa Data Deletion Request
Please tell us the mobile/WhatsApp number or email address associated with your Nobowa account so that we can identify the correct account.
For your security, we may ask you to verify that you control the account before processing a deletion request.
Never send us your password or WhatsApp verification code.
What We May Delete
Depending on the Nobowa services you use, deletion may include:
- Your Nobowa account and profile
- Authentication credentials associated with the account
- Saved Estimator scenarios and history
- Farm and production information associated solely with your account
- Farm-management records
- Preferences and account settings
- Other personal information associated with your account
Information That May Be Retained
Some information may need to be retained where required or permitted for:
- Legal or regulatory compliance
- Financial and transaction records
- Fraud and security investigations
- Dispute resolution
- Audit requirements
- Records legitimately belonging to a cooperative or organisation
- Backup and disaster-recovery systems for a limited period
Where appropriate, information may be anonymised rather than retained in personally identifiable form.
If information has been shared with a cooperative or organisation through Nobowa, deletion of your personal account may not automatically delete legitimate organisational records created independently by that organisation.
WhatsApp and Third-Party Services
Deleting your Nobowa account does not delete your WhatsApp account, Google account or any account you hold directly with another service provider.
Those services maintain their own accounts and data according to their respective policies.
Questions
For questions about account deletion or privacy:
Nobowa A & K Limited
Email: nobowaltd@gmail.com
Website: https://nobowa.com
3. Revised Terms of Service
I could not reliably locate the current Terms page through the public site search, so this is a replacement-ready draft, rather than pretending I have line-edited text I cannot see.
Whatever the existing Terms URL is, keep the same URL and replace/update its main content with this.
Terms of Service
Last updated: 30 August 2026
These Terms of Service (“Terms”) govern your use of websites, applications, tools and services operated by Nobowa A & K Limited, including Nobowa.com, Nobowa Platform, Nobowa Estimator and other Nobowa-branded services (“Nobowa”, the “Service”, “we”, “us” or “our”).
By accessing or using Nobowa, you agree to these Terms.
1. About Nobowa
Nobowa provides agricultural information, planning, estimation, farm-management, record-keeping, decision-support and related digital services.
Some services may be available without an account, while others require registration.
2. Your Account
You are responsible for:
- Providing accurate registration information
- Keeping your password confidential
- Protecting access to your phone, WhatsApp account and other authentication methods
- Informing Nobowa if you believe your account has been compromised
- Activities performed through your account unless caused by Nobowa’s own failure to apply reasonable security controls
You must not share one-time authentication codes with other people.
3. Agricultural Estimates and Decision-Support Information
Nobowa Estimator and other Nobowa planning tools provide decision-support estimates, not guarantees of financial or agricultural performance.
Actual results may differ because of factors including:
- Market prices
- Feed and input costs
- Weather
- Disease and mortality
- Yield
- Farm management
- Location
- Labour
- Infrastructure
- Financing costs
- Changes in economic or regulatory conditions
Users should review assumptions and confirm important prices, technical recommendations and business decisions against their own circumstances.
4. No Guarantee of Profit
Any estimated revenue, cost, profit, break-even point, yield or return shown by Nobowa is an estimate based on available assumptions and information.
Nobowa does not guarantee that a farm, investment or agricultural enterprise will be profitable.
5. Agricultural and Professional Advice
Information provided through Nobowa is intended to support decision-making.
It does not replace appropriate advice from qualified veterinarians, agronomists, extension professionals, financial professionals, legal advisers or other relevant specialists where such advice is required.
6. Farm Records
You are responsible for the accuracy of farm, financial, production and operational information you enter into Nobowa.
Nobowa may use entered information to calculate reports, estimates, trends, alerts and recommendations.
Incorrect or incomplete information may produce inaccurate results.
7. Cooperatives and Organisations
Nobowa may allow users to join cooperatives, organisations or shared workspaces.
By joining or sharing information with an organisation, you authorise Nobowa to make the agreed information available to authorised users of that organisation.
Organisations and their authorised users are responsible for how they use information made available to them through their permitted access.
8. Acceptable Use
You must not:
- Attempt to access another user’s account without permission
- Interfere with Nobowa’s security systems
- Circumvent access controls or usage limits
- Use automated systems to abuse the Service
- Upload unlawful, fraudulent or malicious content
- Use Nobowa to impersonate another person
- Attempt to reverse engineer or disrupt Nobowa systems except where permitted by law
- Use the Service for unlawful activities
We may restrict or suspend access where reasonably necessary to protect Nobowa, other users or third parties.
9. Paid Services
Some Nobowa services may require payment.
Where a paid service is offered, the applicable price, duration, limits and payment terms will be shown before purchase.
Payments may be processed by third-party payment providers.
Additional terms may apply to subscriptions, passes or other paid products.
10. Intellectual Property
Nobowa software, branding, designs, databases, original content and other intellectual property are owned by or licensed to Nobowa A & K Limited unless otherwise stated.
You retain ownership of information and content you submit to Nobowa.
You grant Nobowa the limited rights necessary to host, process, analyse and display that information in order to provide the services you request.
11. Third-Party Services
Nobowa relies on third-party technology and services, which may include cloud infrastructure, authentication, WhatsApp communications, payment processing and analytics.
Those services may be subject to their own terms and policies.
Nobowa is not responsible for outages or failures entirely outside its reasonable control.
12. Service Availability
We aim to keep Nobowa reliable and available, but we do not guarantee uninterrupted or error-free operation.
Features may be modified, improved, replaced or discontinued as Nobowa develops.
Where reasonably possible, we will seek to avoid unnecessary disruption to users.
13. Privacy
Our collection and use of personal information is governed by our Privacy Policy:
Instructions for requesting account and data deletion are available at:
https://nobowa.com/data-deletion/
14. Suspension and Termination
We may suspend or terminate an account where reasonably necessary because of:
- Serious or repeated violation of these Terms
- Fraud
- Security threats
- Abuse of Nobowa services
- Legal requirements
You may stop using Nobowa at any time and may request deletion of your account subject to applicable retention requirements.
15. Disclaimer
Nobowa provides its services using reasonable care and skill.
However, agricultural and market outcomes depend on circumstances outside Nobowa’s control.
To the extent permitted by applicable law, Nobowa is not responsible for losses resulting solely from a user’s reliance on estimates, assumptions or recommendations without considering actual farm and market conditions.
Nothing in these Terms excludes rights or liabilities that cannot lawfully be excluded.
16. Limitation of Liability
To the extent permitted by law, Nobowa A & K Limited will not be liable for indirect, incidental or consequential losses arising solely from use of or inability to use the Service.
Any limitation in these Terms applies only to the extent permitted under applicable law.
17. Changes to These Terms
We may update these Terms as Nobowa evolves.
The date at the top of the page will indicate the most recent revision. Material changes may be communicated through the Service where appropriate.
18. Governing Law
These Terms are governed by the laws of the Republic of Ghana.
Any dispute will be handled in accordance with applicable Ghanaian law.
19. Contact
Nobowa A & K Limited
Ghana
Email: nobowaltd@gmail.com
Website: https://nobowa.com